Getting Help with the MWF
Your service provider as the first line of defense
Because the MWF works on the client/service model with numerous websites and
applications able to leverage the framework within an institution, your
first line of support for issues using the framework should be your
institutional service provider.
Dig in and delve deeper with the documentation
The MWF initiative also provides a substantial amount of
documentation on its APIs, including examples. Many questions,
such as the semantics behind each MWF entity and descriptions of the various
Go further through the MWF community
With collaboration at the heart of the initiative, there are a number of
services and resources available for those who need further assistance:
- Biweekly Developer Meetings, offered both locally at UCLA
and remote via conference line, where participating units can give updates,
voice questions and concerns, and learn more about development efforts
related to the framework.
- Email Support through the
MWF listserv, both to get answers to your MWF questions
and to recieve updates about MWF releases and the initiative as a whole.
- Phone Support, offered by appointment, provides an
outlet to interface real-time with the MWF team to get further assistance
with any issues you're having using the MWF.
- On-Site Support where members of the core MWF team will
travel to your institution to help kick off MWF use on your campus,
present to and train developers, and provide further support (costs may
To inquire further about phone and on-site support, please
the MWF team.
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